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Personal Data Collection and Processing Policy

SKYWARD DIGITAL COMPANY LIMITED

1. General provisions

This policy describes how SKYWARD DIGITAL COMPANY LIMITED (hereinafter "Skyward Digital", "we") collects, processes and protects the personal data of visitors and customers who contact us through this website, in accordance with the Law on Personal Data Protection No. 91/2025/QH15 and Decree No. 356/2025/ND-CP dated December 31, 2025, which elaborating on certain articles and implementation measures of Law on Personal Data Protection.

By ticking the consent box and submitting the contact form, you confirm that you have read, understood and agree to this policy.

2. Personal data controller

SKYWARD DIGITAL COMPANY LIMITED

Address: 104 Mai Thi Luu Street, Tan Dinh Ward, Ho Chi Minh City, Viet Nam

Email: [email protected]

3. Personal data collected

  • Full name;
  • Company name (if provided);
  • Email address;
  • Phone number (if provided);
  • Content of your request and any other information you voluntarily include in it.

We do not intentionally collect sensitive personal data. Please do not include such data in your message.

4. Purposes of processing

  • Responding to your questions and requests;
  • Providing consultation and quotations for our services;
  • Preparing and performing contracts at your request;
  • Complying with legal obligations.

5. Processing methods

Personal data is collected, recorded, stored, used and deleted by automated and manual means. Data is transmitted to us by email and is accessible only to authorized employees who need it to handle your request.

6. Disclosure to third parties

We do not sell, rent or transfer your personal data to third parties, except where required by competent state authorities or in accordance with the law or with your separate consent.

7. Retention period

Personal data is stored for as long as necessary to fulfil the purposes stated above, or until you withdraw your consent, unless a longer period is required by law.

8. Rights and obligations of personal data subject matters

Under the Law on Personal Data Protection No. 91/2025/QH15, you have the following rights and obligations:

8.1. Rights of personal data subject matters:

a) To be informed of the personal data processing;

b) To consent, refuse, or request withdrawal of consent to the personal data processing;

c) To view, modify, or request modification of their personal data;

d) To request provision, deletion, and restriction of personal data processing; to object to personal data processing;

dd) To complain, denounce, initiate lawsuits, or claim damages according to the law;

e) To request competent authorities or agencies, organizations, or individuals relevant to personal data processing to adopt solutions and measures to protect their personal data according to the law.

8.2. Obligations of personal data subject matters:

a) To protect their personal data;

b) To respect and protect the personal data of others;

c) To adequately and accurately provide their personal data according to the law, contracts, or upon their consent to the processing of their personal data;

d) To comply with personal data protection laws and participate in the prevention and combat against personal data infringement.

8.3. Personal data subject matters shall, when exercising their rights and fulfilling their obligations, ensure compliance with the following principles:

a) Ensuring compliance with the law and contractual obligations; ensuring that the rights and obligations of personal data subject matters are implemented to protect the legitimate rights and benefits of such subject matters;

b) Refraining from obstructing or hindering the implementation of legal rights and obligations of the personal data controlling parties, personal data processing and controlling parties, and personal data processing parties;

c) Refraining from infringing on the legitimate rights and benefits of the State and other agencies, organizations, and individuals.

9. Withdrawal of consent and requests

To withdraw your consent or exercise any of the rights above, please send a request to [email protected] and follow our procedures.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Data protection measures

We apply organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

11. Changes to this policy

We may update this policy from time to time. The current version is always published on this page.